The Office of the City Clerk of Chicago (OCC) engaged Clarity Partners to design and develop the OCC’s website and EZ>Buy web application that allows citizens to purchase vehicle stickers, daily parking passes, and register their dog online. Clarity is tasked to create an interactive website with a responsive design that integrates with the Clerk’s existing systems and purchasing application.
Clarity will also develop a website communications and service delivery strategy and governance model that encourages Chicago residents to use the OCC website and communicate with OCC staff online. Security will be one of Clarity’s highest priorities with efforts to protect private information and safely store data.
After launching the new website and web application, OCC staff will be able to update website content through a content management system, which will allow more control and less resources for maintaining up to date information. Furthermore, Chicago residents will enjoy a more user-friendly website that is formatted for all connected devices.
About Office of the City Clerk of Chicago
The Chicago Office of the City Clerk of Chicago (OCC) is the most visited office in Chicago government. It provides residents with the City’s official records, namely the City Council legislation as well as laws, records, and reports. The OCC also sells the City Vehicle Stickers for approximately 1.3 million vehicles as well as residential zone parking permits, among other services.